| 涉众 |
参与 |
分类 |
相关视图 |
| CxO
(Corporate Functions);
e.g., CEO, CFO, CIO, COO |
This stakeholder group is interested in the high-level drivers, goals, and objectives of the organization, and howthese are translated into an effective process and IT architecture to advance the business. |
KEEP SATISFIED |
Business Footprint Goal/Objective/ Service Model Organization Chart |
| Program Management Office
(Corporate Functions);
e.g., Project Portfolio Managers |
This stakeholder group is interested in prioritizing, funding, and aligning change activity. An understanding ofproject content and technical dependencies between projects adds a further dimension of richness to portfolio managementdecision-making. |
KEEP SATISFIED |
Roadmaps Business Footprint Application Communication Functional Decomposition |
| Procurement
(Corporate Functions);
e.g., Acquirers |
Major concerns for these stakeholders are understandingwhat building blocks of the architecture can be bought, andwhat constraints (or rules) exist that are relevant to the purchase.The acquirer will shop with multiple vendors looking for thebest cost solution while adhering to the constraints (or rules) appliedby the architecture, such as standards. The key concern isto make purchasing decisions that fit the architecture, and thereby toreduce the risk of added costs arising from non-compliantcomponents. |
KEY PLAYERS |
Cost View Standards View |
| Human Resources (HR)
(Corporate Functions);
e.g., HR Managers, Training & Development Managers |
Key features of the enterprise architecture are the roles and Actors that support the functions, applications, andtechnology of the organization. HR are important stakeholders in ensuring that the correct roles and actors are represented. |
KEEP INFORMED |
Organization Chart Organization/Actor/ Location |
| Enterprise Security
(Corporate Functions);
e.g., Corporate Risk Management, Security Officers, IT Security Managers |
Major concerns for this group are understanding how to ensure that the information, data, and systems of theorganization are available to only those that have permission, and how to protect the information, data, and systems fromunauthorized tampering. |
KEY PLAYERS |
Data Security View Networked Computing Hardware View Communications View |
| QA/Standards Group
(Corporate Functions);
e.g., Data Owners, Process Owners, Technical Standards Bodies |
Major concerns for this group are ensuring the consistent governance of the organization's business, data,application, and technology assets. |
KEY PLAYERS |
Standards Guidelines Specifications Standards View Application Portfolio Technology Portfolio Technology Standards |
| Executive
(End User Organization);
e.g., Business Unit Directors, Business Unit CxOs, Business Unit Head of IT/Architecture |
This stakeholder group is interested in the high-level drivers, goals, and objectives of the organization, and howthese are translated into an effective process and IT architecture to advance the business. |
KEEP SATISFIED |
Business Footprint Goal/Objective/ Service Model Organization Chart |
| Line Management
(End User Organization);
e.g., Senior Business Managers, Operations Regional Managers, IT Managers |
This stakeholder is interested in the top-level functions and processes of the organization, and how the keyapplications of the IT estate support these processes. |
KEY PLAYERS |
Organization/Actor/ Location Goal/Objective/ Service Model Cost View Application & User Location View |
| Business Domain Experts
(End User Organization);
e.g., Business Process Experts, Business/Process Analyst, Process Architect, Process Designer, Functional Managers, BusinessAnalyst |
This stakeholder is interested in the functional aspects of processes and systems. This can cover the human actorsinvolved in the system, the user processes involved in the system, the functions required to support the processes, and theinformation required to flow in support of the processes. |
KEY PLAYERS |
Process Flow Use-case Service/Information Events Functional Decomposition Application - Application Communication View Data Entity/Business Function Matrix |
| IT Service Management
(Systems Operations);
e.g., Service Delivery Manager |
Major concerns for this group are ensuring that IT services provided to the organization meet the service levelsrequired by that organization to succeed in business. |
KEEP INFORMED |
Standards View Enterprise Manageability View |
| IT Operations - Applications
(System Operations);
e.g., Application Architecture, System & Software Engineers |
Major concerns for these stakeholders are: Development Approach, Software Modularity and Re-use, PortabilityMigration, and Interoperability. |
KEY PLAYERS |
Process - System Realization View Application - Data View Application Migration Cost View Software Engineering View Platform Decomposition View Networked Computing - Hardware View Software Distribution View Data Entities to Application Systems View |
| IT Operations - Infrastructure
(System Operations);
e.g., Infrastructure Architect, Wintel support, Mid-range support, Operational DBA, Service Desk |
Infrastructure stakeholders are typically concerned with location, modifiability, re-usability, and availability ofall components of the system. In general these stakeholders are concerned with ensuring that the appropriate components aredeveloped and deployed within the system in an optimal manner. |
KEY PLAYERS |
Platform Decomposition View Standards View Enterprise Manageability View Networked Computing - Hardware View Processing View Environments & Locations View |
| IT Operations - Data/Voice Communications
(System Operations);
e.g., Network Management |
Communications engineers are typically concerned with location, modifiability, re-usability, and availability ofcommunications and networking services. In general these stakeholders are concerned with ensuring that the appropriatecommunications and networking services are developed and deployed within the system in an optimal manner. |
KEY PLAYERS |
Communications View |
| Executive
(Project Organization);
e.g., Sponsor, Program Manager |
This stakeholder group is interested in on-time, on-budget delivery of a change initiative that will realizeexpected benefits for the organization. |
KEEP INFORMED |
Architecture Requirements Architecture Principles Architecture Vision Functional Decomposition Application & User Location View |
| Line Management
(Project Organization);
e.g., Project Manager |
This stakeholder group is responsible for operationally achieving on-time, on-budget delivery of a changeinitiative with an agreed scope. |
KEEP INFORMED |
Application - Application Communication View Functional Decomposition Environments & Locations View |
| Business Process/Functional Expert
(Project Organization);
e.g., Financials FICO Functional Consultant, HR Functional Consultant |
This stakeholder group will elaborate the functional requirements of a change initiative based on experience andinteraction with business domain experts in the end-user organization. |
KEY PLAYERS |
Process Flow Use-case Service/Information Events Functional Decomposition Application - Application Communication View |
| Product Specialist
(Project Organization);
e.g., Portal Product Specialist |
This stakeholder group is responsible for specifying technology product designs in order to meet projectrequirements and comply with the Architecture Vision of the solution. In a packages and packaged services environment, product expertise can be used to identify product capabilities that can bereadily leveraged and can provide guidance on strategies for product customization. |
KEY PLAYERS |
Software Engineering View Application - Data View |
| Technical Specialist
(Project Organization);
e.g., Application Architect |
This stakeholder group is responsible for specifying technology product designs in order to meet projectrequirements and comply with the Architecture Vision of the solution. |
KEY PLAYERS |
Software Engineering View Platform Decomposition View Process System Realization View Application - Data View Application Migration Cost View |
| Regulatory Bodies
(Outside Services);
e.g., Financial Regulator, Industry Regulator |
The main concerns of this group are that they canreceive the information they need in order to regulate the clientorganization, and that their information requirements are beingunderstood and properly satisfied. They are specifically interestedin reporting processes, and the data and applications used to provideregulatory return information. |
KEEP SATISFIED |
Business Footprint Application - Application Communication View |
| Suppliers
(Outside Services);
e.g., Alliance Partners, Key Suppliers |
The main concerns of this group are that the information exchange requirements that they have are met in order thatagreed service contracts with the client organizations can be fulfilled. |
KEEP SATISFIED |
Business Footprint Service-Information View Application - Application Communication View |
